Mary Green Review of Alegent Health – Bergan Mercy
On July 5, 2019 I had an appointment with the derm...
On July 5, 2019 I had an appointment with the dermatology department where I was specifically was supposed to see the main doctor himself as I have a rare autoimmune disease that also happens to be a dermatological issue and to also see if anything could be done about my sun allergy instead they had me see the nurse practitioner with the name of Sampson. She was by far the absolute worst medical professional I have ever dealt with in over 20 years of dealing with my disease and unfortunately I have to educate most medical professionals about it which isn't fun but easier than dealing with this woman. And as a person in pain management for several conditions I have dealt with some rude people but this nurse practitioner was by far the worst she wouldn't even begin to try to help me access the other options I have for my condition as they aren't approved for my disease but plenty of people still get them approved by filling out the appropriate paperwork. And honestly rude and cold hearted are the kindest words I can use about this professional and words cannot really describe my appointment with this woman. She didn't even try to help me and was very cold hearted and condescending. She wouldn't even try to work with me over my sun allergy by explaining what allergy medications I need to purchase to cover the antihistamine groups to make sure I don't react as I can't always avoid the sun. Her bedside manner was not like any I have ever experienced with a CHI staff member at any of there hospitals. I also think that she might have broken some sort of hippa law by telling me that 1 of the staff members had the same condition which I don't feel was ethical as it still was giving out information about another person even if they were staff I feel that they should also be protected by the same privacy unless they themselves choose to speak about it. I don't have the option of giving 0 stars.Even the nurse who checked me in was very brisk.The only good part of the experience was the front desk staff who were very helpful.
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