CHICKEN WINGS WERE STILL FROZEN!!! Extremely disap...

CHICKEN WINGS WERE STILL FROZEN!!! Extremely disappointed in our families experience last night! The 4 of us were sat at a high top in the bar area at about 6:30pm on sunday 12/16/18. We are all natives, and my sister was visiting from Texas, we only see her a few times a year now. We had a great time in Breckenridge, and decided to stop at our usual FAVORITE pizza place .My sister wanted Mexican food, but we talked her into pizza, because we all know Beau Jos is the best, Well not the one in Idaho Springs, not anymore. I live across from the Arvada location and am there often, have even had past events hosted there. The first mistake here- we ordered boneless buffalo wings, the waitress brought out Bone in wings. No worries, its all good- She caught her mistake and made the correction. We were fine, 2nd mistake, we ordered the Hipster pizza WITHOUT pineapple, the waitress brought our pizza out WITH pineapple, okie dokie, no worries again, we will live. Finally, our wings come out with the correct Hipster pizza, 25 minutes after we ordered. My sister takes her fork, picks up a boneless wing and its FROZEN she spits out immediately. Furious! I kept my cool, but I was very upset as well. The waitress didn't seem to care, went on to explain she "swears" it went through the oven with other pizzas-she stated she would let a manager know..we waited, there was never any management that ever came to our table to ensure we were ok, and apologize. We are ready to go, we get our bill, the wings are comped, along with other pizza- thank you! We As we are walking out i see a manager female, dark brown shoulder length hair, wearing a light blue and silver sequence sweater, hugging and holding a blonde tall male bartender just outside of the kitchen area, and close to host stand. Are they a couple? Either way- very unprofessional. So we couldn't have a manager come and speak to us because management is too busy holding eachother. Needless to say, we will only go to the Arvada establishment as they are professional, courteous, get our order correct the first time, and I never see any form of public affection displayed by employees. What kind of place are you running? Thanks for proving to my sister, we shouldve gotten mexican food-Happy New Year!