Lovely hotel with very friendly and helpful staff....

Lovely hotel with very friendly and helpful staff. A few things would help improve the experience like having more info on day trips, especially those that offer pick up/drop off at the hotel. It would be nice if they offered either complimentary or hired bikes to explore the local area, woodlands etc. I was surprised that this wasn't available - staff also seemed surprised even by the question! It would also be great if they had access to the spa from bedrooms so save you waltzing past the open plan restaurant in your robe. But perhaps these additions would move it into the 5 star hotel category. However these are just suggestions not complaints. We had a lovely experience, nice spa and got a free bump up to business class room on check in - which had a nepresso machine. Loved that :)