s

Loved airport until my bag got tampered with & one...

Loved airport until my bag got tampered with & one of the workers at "SOUTHWEST" took it upon themselves to break my lock on my bag and try to steal my stuff thank goodness I had nothing of value in my luggage I've flown with this bag and lock 4times before with no problem& (i actually saw my bag being put on the ramp when I got seated on the plane before take-off and thought I noticed my lock gone but I said "naaawhhh " its on there... but apparently I was right!!) First of all my flight was delayed 3times so they had plenty of time to go through our luggage and 2nd of all it was a bright "PINK VICTORIA'S SECRET LOCK" so it DEF stood out& 3rd now that I'm trying to make a complaint naturally I'm getting the run around. So airport says its a TSA issues and that it would be a note/letter stating that they checked it but there was no note because it wasn't TSA it was a WORKER!!! And every Dept. I speak to is saying its the next Dept. issue... Look I'm from DC Born & Raised I now reside in Florida but, I've heard stories for YEARS from folks who know folks who have worked there& gotten plenty of items from peoples luggage at the airport so it DOES & IS HAPPENING TRUST ME!!! So Folks if u can... take your bag on plane with you because the next person may not be so lucky, Fortunately nothing was taken but never again will I check my luggage not at Reagan until they screen their workers better!!! But until then I will not give up on making this complaint because it makes no sense how people can just take what they want and think there will be no consequences I will continue to call and complain until someone listens and I will get to the bottom of this & hopefully prevent this from happening to the next person!!!

Comments:

No comments