1h30 to exchange a product !!!

1h30 to exchange a product !!!
the return of the product was fast; but for the exchange, it was another pair of sleeves ...
The "sellers" run off the shelves ... to do as little as possible.
in particular, a salesman wandering at the entrance of the store, he had nothing to do; I told him the word "exchange"; I understood that he did not want to eat anything, and went further.
a real band of feignace