Our sales rep., Kirk, was excellent. I came in loo...

Our sales rep., Kirk, was excellent. I came in looking for him due to having read a strong review about him from a satisfied customer and he was the one who greeted us as we walked into the door. Kirk took his time with us, answering all of our questions over the course of two days and was very knowledgeable from all angles. He also worked with us to get a great deal on our highlander, matching a lower offer from another dealer and getting the nod due to the "Priority Package" offered at this dealership. We are very happy with our purchase overall. The only reason I am not giving 5 stars is that the finance department did not give us the APR rate that we expected based on the Toyota website calculator. We will be shopping for a better rate after Christmas.