Sum Lum

Review of Apple

Our family stopped by the infinite loop Apple stor...

Our family stopped by the infinite loop Apple store during school visited. my wife has question about her iphone (6) keeps dropping calls and reseted few times with no positive result. 1st (Apple) employee sent us to other side of display table to look 4 an apple tech. 2nd (Apple) employee sent her back to the original display table for the same (Apple) employee, 3rd (Apple) employee advise & informed my wife that (quote) "We dont have a tech in-store"! I was wondering... Isn't this an Apple store? Weren't the trained (Apple) employees at every Apple stores to help & provide customer sevice for those who owned an Apple product? I should have taken an image of (Apple employees) their looks on the faces when they realized, she's not buying... (my son did bought an apple t-shirt and she paid for it $35 during our stop at this apple store) Maybe this wasn't an apple store I'm not sure any more!
This place is for people (Apple Fans) who's comes to spend money. So do not Expect to receive a quality or minimum customer services since there's zero on-duty apple tech in-store. Really bad answer! (To those who works for Apple and Apple stores.