Very disappointing experience. It took more than 2...

Very disappointing experience. It took more than 20min to get the attention of a waiter. Two showed up at the table, discussed something and left again. Asked for replacing fries with onion rings but didn't work. Onion rings were brought out after a reminder at the end of the dinner. Food was served without cutlery (we had to ask for it). The salad looked and tasted not fresh at all. Paid by credit card and left tip on table...when we left waiter asked for tip without checking the table. Very much below TGIF standard.