We were staying here for Gencon and when we went t...

We were staying here for Gencon and when we went to check in we were told there was a problem with our room. We had booked a double because we were supposed to be staying with friends but none were now available. The general manager found new rooms for us and bent over backwards to help us in any way he could. All of this during a super busy weekend. He was excellent and fixed what could have been a bad situation.