Stanley Jon

Review of Don Valley North Toyota Scion

When I was shopping around for my Camry hybrid, I ...

When I was shopping around for my Camry hybrid, I went to three different dealerships and Elley Endo at Don Valley North Toyota provided me with the best customer experience. On the test drive, Elley let me take the car on the highway which is important to me because, afterwards, I was able to see that it was as capable on the highway as a regular car. Also, Elley did not treat me like I was an inexperienced driver, right out of driving school. I contrast my experience with Elley to a previous one at another dealership in which we just drove around the block for five minutes and the salesperson kept giving me "approval" to turn right at a stop sign or light after he did his own traffic check from the passenger seat. After my test drive with Elley, I had a very long conversation with her about the car such that the showroom was already closed when I left. She also had to stay late during the evening I came to pick up my car. I think getting a new vehicle is always stressful but dealing with someone who is very friendly and personable like Elley makes the experience easier.

I know it's still early days but I am very satisfied with my Camry Hybrid LE and with my experience at DVN Toyota so far. I will see if I have a similar experience when I take my car in for service.