Jackie Bender

Review of Georgetown Univ. Medical Cente...

Had surgery and the care was fine until I had an i...

Had surgery and the care was fine until I had an issue with a drug given to me. Talked to the nurse who brought it up to the current pharmacist working. Had a very unpleasant pharmacist who tried to convince me she was in the right with what she did. I asked to speak with the manager, and the manager at the time Kang Ho came down to I thought have a level head about things to discuss things respectfully. However, he was even more condescending and the two even were snickering behind my back as I was trying to state my case with the nurse. What infantile and unprofessional people working there in the pharmacy department. If your manager can't be respectful and show concern for patients, what do you expect of his employees? I had never in my life encountered such an arrogant and pompous person and he is supposed to managed others?