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Do not expect to get assistance at this hospital. ...

Do not expect to get assistance at this hospital. We stayed in Enschede recently and my daughter becale sick with Bronchitis. As we do not have a regular doctor in Enschede Hotel staff recommended that we go to the hospital. At first the staff were willing to help us and give us an appointment. However when I informed them that I would pay directly for the service as we are not living in Europe and therefore do not have a European insurance card they asked a staff member from Finance Department to talk to us. This person then reversed the earlier friendliness and said that without a doctor's recommendation they could not give us an appointment. We then explained that we did not have a doctor in Enschede. She then refered us to the doctor located in the same building but outside of the clinic. When we came there we found the door locked. After ringing someone informed us the the bell is only for delivery and that on that day no doctor is there. She then gave us a telephone number to call. It was very obvious that the hospital did not want to deal with the Bronchitis of my daughter, so we gave up and got support in Amsterdam

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