Emma Figueroa

Review of Clayton Valet

This is absolutely the most garbage company I have...

This is absolutely the most garbage company I have ever dealt with. They should not be anywhere near a hospital. I have been dealing with them consistently for over a year since I have a family member that is frequently in the hospital. The valet drivers constantly make women in my family uncomfortable. I've been asked if I have a boyfriend and have been asked for my phone number. One of the valet drivers took over 20 minutes to get my sister's car only for us to find out he was smoking pot in it. Because of this I started using the garage which is just as bad. The credit card machine in the garage breaks like the McDonald's ice cream machine and if you don't have cash the people working in the garage will either not let you leave or will hassle you with eye rolls and deep sighs until they finally decide to let you go. Every single employee I have encountered has been extremely rude to downright mean. I don't understand why a company with such disdain for people would work at a hospital where people are going through very difficult times. The company must treat their employees like trash or something for them all to be so consistently horrible to me and my family. I would love to say I will never use them again, but unfortunately I have to continue to give them my money every time I have to visit my mother in the hospital. Oh and god freaking forbid you leave your scrap of paper in the hospital room because they will charge you $25 for parking in an unguarded lot for under an hour.