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I did not buy my 2011 Chevy Traverse from Patriot ...

I did not buy my 2011 Chevy Traverse from Patriot Chevrolet. I do however use their auto repair shop. After several just horrible experiences I've come to a conclusion. Either the auto repair shop continues to rip me off time and time again for thousands of dollars OR Chevy's are truly the worst vehicle. Why is it every time I go for something "simple" there ends up being something horrifically wrong with my Traverse that I've only had for 2 years now. I keep the maintenance up to date yet my 15 year old Volvo that I currently own and a 10+ year Toyota Camry (that no longer own) has never given me this many issues over 10+ years of ownership. We get ice my track control breaks. I hit 83,000 miles my Catalytic Convertor goes (conveniently right after that 80,000 mile warranty expires on it), steering column issues, electrical issues with the HUD lighting, $300 to change light bulbs because the bumper has to come off (LOL wow), water pumps, etc... I mean it's a 2011 and we drive it less than 10 miles a day (< 50 miles a week). Yet all these major repairs. WHY???? The best (worst) part is, every time something is wrong I hear "But it's really difficulty to get to". Well then I think you better reconsider your design(s). I'm so sick of hearing that excuse.

My last visit I don't even think the mechanic read my drop off envelope. Oil change wasn't done. HUD display lights are still broken and my favorite. Of course the 2k repair was done. Of course that's even after I was given an estimate of around $1300.00 but my bill was $1,950.00. I understand an estimate is a "guess" but considering I'd think you'd be a little more close than being off by $600.

Maybe my car is a lemon or an exception. It's hard to believe that considering my whole life I've heard Chevy's were junk. But having a 6 year old and twins we needed a bigger car. This Traverse seemed to fit our needs. But I have to say, between this piece of junk car costing me ridiculous amounts or money just to drive and my experiences at the Auto Shop here I cannot imagine I'll ever but another Chevy again. Super disappointed. For those of you who are on a budget, I would not chance buying a Chevy due to all of the issues you could have. Buy something more reliable.

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