Francis Bijland

Review of Viceroy Hotel Group - Cassa Ho...

Good hotel with a great location. From here out yo...

Good hotel with a great location. From here out you're in walking distance from Broadway and Times Square. Also centrally located in case you want to go uptown or go for a stroll towards Wall Street.

Rooms are big enough (we are a party of 2 and a baby), bathrooms is really nice and spacious! Bed could have been a bit bigger. I'm a little over 6 feet, so my feet are cold ;)
The rooms were very quiet. No noise from outside.

The big downside was the elevator. 1 of them was out of order during our stay and we literally had to wait for 10+ minutes at times. And this wasn't just once. They should've fixed this sooner, especially since it's a 45 (?) floor building and then just 1 elevator including the staff that's using it a lot...

During our previous stay in NYC we stayed in the Empire hotel closer to Central Park. Even though it was a lot more expensive, I'd rather pick the Cassa hotel next time again!