My family and I were at this wonderful resort from...

My family and I were at this wonderful resort from 07/19 to 07/21. We really liked the accommodations, the beach and the restaurants. We checked out at 2pm on the 21st and when we returned to our Orlando residences we noticed that we forgot some items in rooms 5101 and 5106. We immediately called and transferred us to Lost and Found and were told they would check and return, which we didn't. It happened! we called again during the week and just as we waited without receiving feedback. On Friday (07/26) we spoke again and this time we received a prompt return from Elisabeth who informed us that nothing was found in either room after 5 days !!!!! In room 5101 it was forgotten and not found two Iphone and Iwatch chargers. In 5106 were forgotten remedies !!!! Unfortunately the level of your room services is not up to the standard of your Resort. As a guest I suggest you check the quality and honesty of your staff since I am sure you have forgotten the objects as well as you know who were the staff who were in the rooms after we left. Honestly disappointed.
Carlos Frederico Guedes