Francine LaFon

Review of Diplomat Resort & Spa

This is the 4th year I have stayed at this hotel a...

This is the 4th year I have stayed at this hotel and never remember having to call down to the front desk to ask for hand soap to wash my hands. I was here for a conference and asked others and they said the same thing that their rooms had no soap to wash their hands. Also I would leave my dirty towel on the floor so they would take it and provide clean ones. No they picked the dirty one off the floor and folding it back up and left it on the tub. Visits at the hotel have changed. Will be looking for another hotel to stay at in the future