Very disappointed with the processing of my file, ...

Very disappointed with the processing of my file, it takes them almost a month to free up the money placed in their homes and no compassion from the interlocutors who could at least make an effort to activate things. We answer you we have 1 week to release the funds when we have the papers, it has been 2 weeks that they have them and I will have to wait again because their bank will take more than 3 days to pay mine when it receives the order to pay. inadmissible !!!!
We are not all rich like our ministers !!!