mat pat

Review of Lexus Canada

When you hear the brand Lexus, words like Luxury, ...

When you hear the brand Lexus, words like Luxury, exceptional customer service and world-class experience come to mind. Unfortunately, I have not felt any of this in my experience over the last 5 or 6 months. I work hard for my money, and if I am paying $750+ a month for a vehicle, I expect certain things. I could have paid $200 and drive a KIA, but I decided to purchase a Lexus, which I have started to regret. Not because of the vehicle, but because of the experience. I always encouraged my friends and family to get a Lexus when they were looking for a new car. I pushed many to purchase one, but I no longer will be acting as an advocate for the brand. I will be discouraging everyone from purchasing a Lexus moving forward. I am very disappointed with my experience and I will be sharing it with anyone that is willing to listen.