Simply disappointing, seeing it getting worse and ...

Simply disappointing, seeing it getting worse and worse. I have been a fan of this hotel for years, but enough is enough.
Here is my experience: When we arrived in room 1802 on the first evening (January 15, 2020), I noticed that despite the renovation which, by the way, caused a completely unjustified price increase, the rooms are aging badly. Bathroom with peeling paint and sagging furniture.
At first glance, the rest of the room is correct.
After getting up on the second day, the handle of the bathroom door remains in my hands, the shower mixer does not work and I only have 3 towels for a 4-person room.
1st follow-up around 9:30 am at the reception where I am assured of a rapid intervention. back in the late afternoon and nothing.
return to reception, or I am assured that this is not normal and that the technician will come by immediately.
Back from dinner and guess ???? nothing.
I had to raise my tone to have the cleaning staff and a technician in 5 minutes to repair real anomalies!
If you think I had an apology, or, what might have looked like it .... well no!
I have always aimed to be factual and give a second chance but it is again a failure and I confirm that after many visits it makes me sad. I was with my family and an 8-year-old child who never stopped seeing her uncle getting angry .... It doesn't look like a vacation from near or far.
I no longer recommend this establishment, and I think that a lot of work on the staff which has also changed a lot as on the management of supports needs to be reviewed urgently.