Just purchase a leather couch and love seat. Helen...

Just purchase a leather couch and love seat. Helen Mason was very helpful. It was delivered Wed and the love seat had an indentation on the back of it. My husband took a picture and the delivery person said it should come out when it gets to room temperature. I called customer service to let them know and they said 2-3 weeks. They also said I could call and have a tech come out which I am going to do because it's only been a few days but it's still there. It's on the back of the love seat but it's not against a wall and you can see it. I was told by customer service if it didn't come out they would replace it at no charge. I am going to call back today.