D

David Kurz

4 years ago

This was probably the worst car rental experience ...

This was probably the worst car rental experience Ive had. Once we landed we went to the counter and was told they did not have the SUV I had reserved and had a confirmation for. Told I could wait until the next day. Then I was told I could take a sedan for the same price. The clerk was rude and didnt care about my needs at all. After sending an email to the area manager, no response, the clerk came up with an SUV at a discount.

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