H H Review of Embassy Suites, Downtown San D...
Short comments then more detailed:
Short comments then more detailed:
1. Not very clean( lot of dust, white material on chairs and photos)
2. Sofa bed is not comfy at all. We stayed at other embassy suits and they are much better usually
3. Noisy, from INSIDE: ( all rooms their doors at the lobby so you keep hearing laughs, tables moving and..), from OUTSIDE: construction going on next block, very noisy all day except night ( has been going on for months and i estimate for few more months it will be happening). ROOF:We were at 12th floor and we keep hearing construction in the hotel itself and no one told us ( people walking above us) and i kept seeing employees getting into the hotel to the 12 th floor, they start at 7 am and wont get done until 5-6 pm, come on: you should have told us before we reserve! Not fair
4. Costumer service average, some employees are really angry and they hate kids( i heard many comments about my child ( she was just taking some add ( things to do in san diego adds) and she told me to put them back as they run short on these adds!!!
5. Not experienced employees as they dont know what to do when it rains in san diego, really!!!
6. Valet was good, but very expensive
7. Shower not working well, water all over the place, and kept changing in temp
8. Smart key not working most of the time ( from the app)
9. Heater is not working well and noisy.
Not recommended at all
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