My experience went overall very well, until I was ...

My experience went overall very well, until I was handed the keys to my brand new vehicle. There was a plethora of small particle marks on the vehicle due to prior hail damage. The hail damage was taken care of by the dealership, however I didn t notice the marks until I was about to drive off the lot.

Beforehand, I scheduled an appointment to look at a specific vehicle and the dealership should have been more prepared and had the vehicle detailed prior to my set appointment. Instead, the marks didn t show up until the vehicle was detailed, therefore I had to wait another hour to get the marks buffed out. The situation could have been completely avoided had the dealership been more prepared with the vehicle before my arrival.