Absolutely the most disappointed I have ever been ...

Absolutely the most disappointed I have ever been at an organization. They will change policies on you at the drop of a hat and not tell you. Had the ability to bring guest, thought we might take the kids and visiting family swimming. Was sent to front desk to be notified that we were no longer allowed to even pay to bring our guest (visiting family) in with us. Looks like I won't be a Y customer long. The three times we have been there it has been nothing but inconvenience to enjoy some family recreation. Exasterbating!