Grant Pawluk

Review of The Fairmont Hotel Macdonald

We recently stayed at The Hotel Fairmont MacDonald...

We recently stayed at The Hotel Fairmont MacDonald while in town for a concert. The service was perfection as was the hotel and it's rooms. Our dinner in the Harvest room was amazing (highly recommend the beef tenderloin). Our stay started with the valet finding out our names (and they then proceed to greet us by name every time we entered or exited the building), taking care of our baggage, and guiding us to the lobby. We were greeted by the resident canine, Smudge, a beautiful and friendly golden lab. The desk staff was friendly and efficient. When they checked our booking, we found ourselves upgraded to a wonderful room. Considering this was a concert night and we were booking in as all the dance and backup performers for the concert were boarding their busses to get to the stadium, they handled the mayhem with professionalism and expertise. We had opportunity to meet the house keeping team and were impressed with their friendliness and willingness to make our stay as memorable as possible. They had made a dog out of some towels and had put a baseball cap on it from his favorite hockey team as a gift for him. I can't say enough about how wonderful it is to stay in a hotel where the quality of your stay is their most important thing. I recommend them to everyone when they're heading to Edmonton. We can't wait for the Gold floor to open next month. If their standard for regular guests is this high, I can only imagine what they're going to do for the gold floor guests.