Gg newell

Review of Tri City Rentals

Two stars because they're great at answering the ...

Two stars because they're great at answering the phones, however it seems that no one returns phone calls. I've lived at one of their properties for two years. Anytime I call tri-city rentals directly, I've have to call back to get a response from previous inquiries. I work as nurse a and have told many patients just moving into the area to steer clear of their properties. They need more training in customer service, I can even name a few of the workers in the office by name. Also there are many properties throughout the capital region however you can not use any amenities at other properties except your own. It seems that the people working in the office have no knowledge in regard to properties or what to do if your having an issue, they only thing they do know how to say is "did you speak to your rental office?" Of course, it's safe to assume that would be anyone's first step if there was a problem. Their properties are more suitable for students, not families.