STAY AWAY. I had an awful experience. When our par...

STAY AWAY. I had an awful experience. When our party of four arrived late at night they could only offer us one king size bed. It left 2 of our party stranded in Brooklyn late at night. The reservations were made several months beforehand. The staff showed little interest in this fact. After 2 people in our party spending one night in another hotel,witch we paid for ourselves ,we finally got our reserved room, which was freezing cold and leaking windows. I have sent in a complaint, but the management have yet to show me the decency of a response. I will consider changing my resume if the management can do me the courtesy of answering my complaint. Again, STAY AWAY, there are better alternatives in Brooklyn.