T Mitch

Review of Arizona Science Center

We prepaid and preregistered days ahead of time to...

We prepaid and preregistered days ahead of time to take 2 girl scouts to the mummy exhibit on the last weekend it was in Phoenix. The museum had offered a special for girls scouts which included a patch for their vest and a scavenger hunt. We drove up from Tucson (over 100 miles) and arrived shortly before the time we had preregistered for. Upon checking in at the front they told us the event was sold out, that there were no more patches and there would not be a scavenger hunt and then asked if we wanted a refund!! How can they sell us tickets and then say the event was sold out?? This left the girls disappointed and us very frustrated and disgusted. Isn't this the whole point of preregistering for an event - to secure a part in the activity as well as to give the company a head count on how many have signed up (and PAID) for the event? I will not be returning anytime soon.