This company is fantastic!! We had a superb few da...

This company is fantastic!! We had a superb few days in Rome with our teenage son. Whilst there we booked with Segway Fun Rome, but unfortunately the guide had a problem and the tour had to be cancelled. HOWEVER, Lorenzo could not have done more for us. He refunded us immediately, rescheduled a trip for the next day and did everything they could. Sometimes it is how a company behaves when there is a problem, not when everything runs smoothly, that really says a lot for their customer service ethos. We were incredibly impressed. The tour itself was engaging, interesting and took us through parts of the city that we would never have found on our own. It was a lot of fun, and was the highlight of our 15 year old son s trip. Couldn t recommend Segway Fun Rome highly enough.