rashida7777

Review of Justine Petersen

These are some of the rudest people that answer th...

These are some of the rudest people that answer the phone. I am nearly completed with my loan payments and wanted information about other products and services. Maybe, even a larger loan. I have called numerous times and never a call back. Not one in over 8 months. NO CALL BACK. And the person that routes the calls...her attitude is insufferable. She sounds nasty. And I usually give a person the benefit of a doubt. I have called several times and just hangup with the unfriendly energy of the receptionist. How she can keep a job is beyond me. Just poor customer service. I do my part and make my payments. Thankfully, I got my loan through another party and don't really have to deal with them directly. I wanted so badly to love this company but with their attitude...I would gladly pay higher interest just not to deal with them.