James Marshall

Review of ramada plaza london gatwick ho...

When calling to make a reservation the person answ...

When calling to make a reservation the person answering was quite blunt simply stating we are busy call back later. We left it until the following day, same person answered same blunt response, call back later we are busy. We said we had been told that the previous day, he then reluctantly checked for availability. He asked for a name my partner had made the call so she gave her name spelling it out for him. He asked for her to spell it again, he still didn't seem to understand, we gave up completing the booking and went else where. Disappointed really, looks a nice place but cannot abide poor bedside manner.