Horrible customer service! I've been calling for w...

Horrible customer service! I've been calling for weeks to get in a program first they said they weren't taking any new applicants till the beginning of November so I called on the first week of November and it goes straight to an automated system, when I finally get someone to answer they give me the wrong information so the lady I spoke to tells me that the coordinator will return my call to to get my information to get me started well she never called so I called again and again she says the coordinator will return my call she never called me so today I've been calling again and again the automated system answers!, this is so frustrating, they're so unorganized and unprofessional.