I was in a hurry because of a delayed flight arriv...

I was in a hurry because of a delayed flight arriving at SAT. The person at the terminal was OKish. Getting to the lot which is the furthest from the stairs, the guy at the booth was acting as if I interrupted him from watching a game or somthing similar. Was not clear on what car I was getting, pointed me to the wrong one, made me loose time checking the wrong car. The guy saw me doing it but did nothing, did not move out from his booth. When I checked the correct car, it was full of undocumented scratches and dings all around. I documented it in my copy but the guy wanted me to fill out a new one with both copies. Terrible attitude. JC who cleans the cars I think, came to the rescue and copied the info to their copy and checked the car himself. I will think more than twice to get another car from this company.