Elizabeth Daniels

Review of Keller mortgage

Do yourself a favor save the headache and use some...

Do yourself a favor save the headache and use someone else. I read the previous review and that is what happened to me I just moved from Arizona to Ohio based on the information that I received from the loan officer.

I provided all the documentation they needed, and I was pre-approved for a new home loan / mortgage. I spent a month with them giving them all the information they need. The loan officer assured me that I am approved, and I have nothing to worry about. He went as far as telling me I have his word that I am approved and i have the loan. That I have nothing to worry about and I should trust him, that he would not steer me wrong - he gave me his word that I have this loan. When I did not get the CD (approval letter with all the details) I got very suspicious. The loan officer kept telling me I was approved but not sending me an approval letter. I finally asked to speak to his boss. I come to find out that I am not approved 7 DAYS before I am supposed to close on the house.
I moved for out of state, got all my stuff here, spent time and money on this house. I can t tell you in words the shock I got when I was told I am not approved. I did everything I did based on what this loan officer told me. Now I am stuck in Ohio with no job and no home.
Do not go with there people. You will regret it!!!!