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karla hankin

3 years ago

My lease on my Elantra was up in May 2020. The dea...

My lease on my Elantra was up in May 2020. The dealership kept calling me and sending me emails starting in November 2019 wanting me to turn in my Elantra early because they needed used cars. I spoke with them over the phone and then in person. Each time they said they would pay off my Elantra if I traded it in. So, I got a Tucson. A month later I received a bill for the balance of the rest of my payments on my Elantra. It's been 3 weeks now trying to get this resolved. The manager and the salesman at the time assured me about paying the Elantra off. Well, guess who doesn't work there anymore? The manager..of course!

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