Me and my friend stayed one night. Hotel is renova...

Me and my friend stayed one night. Hotel is renovated (at least some areas) and it turns out that it really is needed. We booked twin and access as there wasn't much to choose from booking last minute so we have picked two different rooms to see what would be the difference (I don't mind access rooms as I wasn't expecting it too be just way behind other 4* hotels standards). Selecting our hotel was based on location for this trip - which is perfect in fact. 5 minutes walk from the train station and located basically close to major places in town.
There wasn't anything outstanding about service we've received, however Brendan at the check-out was very customer service oriented - Thank You.

It seem to me it was one of the oldest and most "tired" floor / room / maybe whole hotel I've seen. Rooms are far from being enjoyable. White bulbs for daylight, yellow bulbs for reading (side lamp). Very few TV channels some with breaking image. No radio channels, no music channels no HDMI ports. Mirror placed too high to see yourself while sitting beside the desk - you would face bottom of mirror frame. Shower curtains too short - flooding whole bathroom after one shower (access rm). Towels gets wet too easily as they are too close and too low, no other place to put them. There was clothes retractable string dryer but too close to curtain and not usable for towels. Furniture old, noisy and very tired. Minibar was empty...sadly. Available toiletry was basically same products under different label (for example shampoo and shower gel).

Breakfast was served in to our room - hot and Fresh! Thank you.

On the desk, there was a letter explaining...renovation process - too much about the hotel and nothing about their guests. Hotel seem to proud of themselves but in fact there isn't much they could be proud about apart of one only thing that surprised me.
It's difficult to remember all places you would sleep in but I think they do have most amazing mattresses I was ever sleeping on.

While most traveling customers would agree that comfortable and enjoyable sleep is every hotel most important task, taking shortcuts with everything else wouldn't make me personally come back and recommend it - photography is main reason for my journeys and HDMI connectivity is as important to me as anything else most four star hotels does offer but not this one. I was not pleased reading that letter after seeing how poor my room was.