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Keith Laughery

3 years ago

I refinanced a vehicle about 6 weeks ago and my 2n...

I refinanced a vehicle about 6 weeks ago and my 2nd payment is now due. I still cannot make an online payment on their own website by transfering from my GTCU savings account to my GTCU loan. I reported this in mid-August and it still hasn't been fixed. This is absolute basic functionality for Internet banking which I've used with other banks and CUs for more than 10 years. It should have been fixed immediately when initially reported.

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