Their website is very user unfriendly and is compl...

Their website is very user unfriendly and is complicated. Their so called membership is just pure money grabber and being a member honestly has no benefits to fitness workers in this industry. I agree with many users here that they never seem to pick up their phone and often times never reply back to emails. They really need a new management who is willing to help the community not just for their own private business with just the provincial name added "BC" on it.