J

Jennifer Garrett

4 years ago

Was in the neighborhood of the Kissimmee office. M...

Was in the neighborhood of the Kissimmee office. My mom will be a new patient with this facility, and it just so happens that I need a new psychiatrist myself. So we stopped into the office. We were greeted immediately by Valentina. I asked if they accepted my insurance and they do! We asked if I could make an appointment and pick up new paperwork and medical records release forms. She was happy to help.
Not to mention she was extremely busy yet kept an upbeat and friendly attitude. Amanda was also helpful and very nice.
I had to call the office today and was given an option for a call back.
Within 10 min I received a callback from Lisa M. at their call center. She was friendly, professional, patient and answer ALL my questions. I'm already extremely impressed with this company and I haven't had my first appointment yet!

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