Sandra Wiley

Review of Orange Lake Resorts, Holiday I...

Just returned from a 5 night stay. Was my 3rd visi...

Just returned from a 5 night stay. Was my 3rd visit since 2004, and by far the worst visit. They knew at the front desk I wanted to do the water sports, but never told me it closed at 5pm. Went over to ride the jet ski's on my only available date there and missed it because it rained till 5pm and it closed at 5pm which I thought it closed at 8pm like the pools. Hardly even able to use the pools due to lightening not visible, but on radar. I have a disability and asked to be moved to 1st floor because the elevator was not working, and they didn't bother to accommodate and I struggled for 6 days trying to climb those steps with the help of my adult children. Then the AC went out on us and we had a hard time sleeping because it was too hot in the room. Never again. This was the deal breaker for me. Brought my adult children with me and this place embarrassed me in front of them who wanted to rent an Air bnb.