I went to the hotel (July 24) for a meeting at the...

I went to the hotel (July 24) for a meeting at the Delta and decided to get a room there. The meeting was cancelled... I didn't even open the room. Because it was cancelled after the official cancellation time (approximately 30 minutes in total), the hotel charged half the cost of the room. So much for customer service! (We will not book any more meetings there, thank you very much.)