In April 2020 I tried to cancel my membership for ...

In April 2020 I tried to cancel my membership for two reasons
1. Relocation to Rockwall, TX and the closest location is 35 miles from my home.
2. I felt it was wrong to charge a monthly fee during the COVID 19 shutdown.
I called again today and was told they would have a manager call me in the next couple of days.

*Three months of paying for a service I'm not able to use.