Katrina Armstrong Review of Engeneration Operating Service...
I m so upset with the lies this dealership has tol...
I m so upset with the lies this dealership has told me, truly unbelievable. Yesterday I spoke with Corey about the promotion that s started Friday. The We will payoff your trade no matter what is owed.... Corey verified everything including what was owed on my vehicle and that I would be able to proceed with the promo for 2020 Nissan Altima w/ my trade and negative equity being paid off for under $22,000. This was a bold face lie. I came and sat with Ricky- who had no ideal of the promo and made me show him so he could go ask about it. The We will payoff your trade no matter what is owed when it came to numbers was non-existent. They literally tried to place my loan right back on to a new vehicle. Essentially meaning - I would pay off my own trade. The price of 22,000 skyrocketed to 35,000. And I had a check from Navy Federal in my wallet. To top it off Corey would not even come from the back to speak with me about his inaccurate information, and he knew I was driving 1 hr + away
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