G

Gina H

4 years ago

Went there for the first time last night. Bought t...

Went there for the first time last night. Bought the VIP, was $33 with tax and tipped $7. When I got in my car, none of the inside cup holders, middle console was touched. I was on a road trip for a month and my car was a mess. It had sand and sticky stuff in cup holders, which wasn't touched. I mean touched. They told me they don't clean the middle or any console as people's personal stuff is I there, but mine was completely emptied out. The real kicker...NO armarole was used inside my car whatsoever! They told me that's $5 extra? They didn't clean the compartments on the car doors either! The front of my car still had bugs on it, which came off by lightly scratching with my nail, to see if it's dirt or scratches.
I basically paid for a wash and vacuum. They did put a polish on my tires. When I complained about inside, 2 of the guys did a little more cleaning, but the closer I looked, it was just half ass in general! I got so irritated and said forget about it, to which the kid said to the other, it's ok, just leave it...
As I drove away I looked in the mirror and my back window was so stripey I could hardly see out of it!
My first and last time, eager beaver (car wash, lol) will get my business next time! I was going to call the manager today, but after reading reviews, I may just suck it up as a bad experience...you only get to fool me once !

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