R

Renzel Ravioli

3 years ago

Before I proceed to deliver the pure and unadulter...

Before I proceed to deliver the pure and unadulterated truth, allow me to offer a few compliments. This hotels coffee cake is ok. Applebees is across the street and their pretty nice.. ah that's it. Those are seriously the only positive things I could think of. This hotel should be ashamed. This is so far from being a 4 star hotel let alone 2 star. First, The staff is unfriendly and horrible. If you call and ask for clean sheets they respond rudely like it's or they just ignore your requests. It's one thing to have bad, but its worst when the workers are cold hearted. The breakfast is egregiously horrid. The only items that are ok are the potatoes, coffee cakes, nutella packets, and yogurts. Theres always this one woman who works for the staff who stands around the corner staring like a hawk as if she did something to the food. FYI don't eat their food unless you're really hungry and if you do DO NOT eat the waffles, eggs, meats, stale pastries (except coffee cake). I did not feel safe at this hotel either. Literally, anyone off the street could come in and eat breakfast SMH Also, their furniture is so outdated it's ridiculous. We're in 2019! Not 2003. Please update. Ya curtains got holes in it and ya couch stink. In conclusion, if you're in New Rochelle, leave, but if you're stuck there don't go to this hotel. It's bad. 1/5

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