T

Thomas Door

3 years ago

Awful. Table was booked in advance for Argentina v...

Awful. Table was booked in advance for Argentina vs Iceland game. Got there early so that I could watch all the build up to the game with the latin society (mostly Argentinian). As time went on, I was a bit concerned as the screen had not yet been prepared and there was no sign of the game being shown. I politely asked the barman and he assured me they were sorting it, but having trouble finding the channel (itv1). The screen was eventually pulled down and the projector set with 5 minutes until K.O. I then asked if it was possible for the volume to be higher and the ceiling lights surrounding the screen to be turned off as the game was difficult to see due to the brightness and the shadowing on the screen display. I asked 4 different members of staff over a period of 35 minutes, if it was possible for the lights to be turned off, appreciating that they were busy but also annoyed and confused as to why they kept telling me they would sort it but then proceeding to walk past me without letting me know what the problem was. After many of us trying, my girlfriend offered to go to the bar and see what was happening. Low and behold, the man behind the bar sorted it straight away. Will not recommend going there, will be ignored if you cause any inconvenience to staff. Overpriced and poorly managed. If I could give the place a zero I would.

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