We personally had a bad experience with the Money ...

We personally had a bad experience with the Money store. In the beginning everything is great and you only need to deal with one person on a day to day basis. After you are actually committed and start the process, game over. We had a new person contacting us all the time for documents that we had already sent multiple times. It made everything super confusing and honestly felt like I had no idea what was going on. In the end we got a great percentage on our mortgage and were able to refinance but the process was dragged out and annoying with the daily emails and calls during work hours.