June Ament

Review of Matt Helfrich, O.D.

Has been my go to for years. This past year I was ...

Has been my go to for years. This past year I was told a balance showed up from 2 years ago even though they require payment at time of service. When questioned I was told the doctor would waive it ( never admitted an error) and I would have to pay exam fee. My insurance states 0 copay. I m really disappointed. They also stated the 2 year old charge was from a medical referral of high blood pressure. I don t have high blood pressure and was not referred anywhere. This type of error should not happen in a doctor office and I am very uncomfortable with knowing this now.