Had used them a couple of times in 2019. Had leaka...

Had used them a couple of times in 2019. Had leakage and emergency came quickly. Was happy but of course prices are sky expensive since one has to pay for "emergency / service". Use them again recently in February.
We had the problem with the pump, and caused a leak. It happened tonight around 20:00, they could not come within 2 hours as they are so busy they said. The next day came them, but can not fix then the missing equipment. It was agreed that they would return. When it ended up that they had to replace the small pump. They therefore came back again. So the problem was not solved on the day, it was fixed after 3 days. But on the bill we have to pay all hours as "supplement for expression during the day, expression beyond 2 hours" blah blah. It also cost double the price of the pump they bought for us.
Just stay away. A small job cost 5 times the costs of the other plumber.